SATA Hotline :  62446688

    Personal Data Protection Statement

    Privacy Policy | PDPA | Terms of Use | Disclaimer

    Your privacy is important to SATA CommHealth.

    Your personal information given through online registration, appointment making forms, feedback forms or any other communication channel within the site will be kept strictly confidential.

    Information collected is shared only with our authorised staff, for the purpose of providing better services. For example, our staff may contact you to confirm your appointment details.

    We may make use of “cookies” on our websites to store and track information such as the number of users and their frequency of use, profiles of users and their online preferences. Cookies do not capture information which would personally identify you, but the information collected may be used to assist us in analysing the usage of our websites and to improve your online experience with us. You can disable the cookies by changing the setting on your browser. However, this may affect the functionality of our websites.

    Personal Data Protection Statement

    SATA CommHealth is committed to ensuring that your personal data is well protected.

    The collection, use and disclosure of your personal data, which will be obtained directly from you, or information we obtain as a result of our relationship with you, may include but is not limited to the following purposes:

    • To render medical services and meeting your healthcare needs within SATA CommHealth.
    • To transfer or share your data with other members of SATA CommHealth or third party vendors engaged by us for the purpose of rendering medical care to you.
    • To communicate with your company or personal insurance for claims, reinsurance and compliance/audit purposes pertaining to your care.
    • To respond to your enquiries, provide you advice and services to ensure continuity of care.

    We will retain your personal information either for the period of our business relationship or for the requisite retention periods as stipulated in any contractual arrangements or under any applicable law, whichever is the later.

    Please note that in order for us to render medical services to meet your healthcare needs, it will be necessary for us to process your personal data. Without a complete record of your information, it will affect our capacity to accomplish our purposes stated above.

    We endeavour to take reasonable precautions to ensure that your personal data that we collect and/or process are accurately reflected in our system in accordance with the details provided by you. Therefore, the accuracy of the personal data depends to a large extent upon the information you provide.

    If you would like to access your personal data, correct your existing data with us, or withdraw your consent for SATA CommHealth to use your information, you may approach our clinic staff at SATA CommHealth to obtain the request form or you may address your concerns to:

    Quality and Innovations Department
    SATA CommHealth
    351 Chai Chee Street,
    SATA CommHealth Building
    Singapore 468982
    Tel No: 6244 6688

    Due to the sensitive nature of the data, all requests have to be made in person and the relevant original documents are required:

    • For change of name, please provide original NRIC, deed poll or marriage certificate. For changes in NRIC/FIN/Passport No., please provide the original NRIC, FIN or passport.
    • For changes in local or foreign residential address, please provide one of the following documents (within the last 3 months):
    1. Telecommunication/ Internet bill
    2. Utilities bill
    3. Credit Card/ Bank Statement
    4. Insurance bill/ Statement/ Letter
    5. Tenancy agreement for residence
    6. Bill/ statement/ letter from HDB

    Administrative charges apply.

    SATA CommHealth reserves the right to amend this policy at any time.

    General Terms and Conditions

    Your access and use of the site and services will bind you to the terms and conditions of use. If you DO NOT AGREE to the terms and conditions of use of this site, please do not proceed to use this site.

    We may modify the terms & conditions at any time and any modifications made to the agreement will be in effect immediately when the modification is posted on this site.


    The Information and services on SATA CommHealth website are only meant for educational use only. It should not be regarded as substitute for detailed medical advice, treatment or diagnosis. It is not a substitute for professional care.

    As a user of this web site, you assume full responsibility for using the information on this site, and that you understand and agree that SATA CommHealth is not responsible or liable for any claim, loss or damage resulting from its use by any user. SATA CommHealth also does not make any warranty or guarantee that service will be uninterrupted, timely, and secure or error-free.

    Copyright and Trademark Issues

    All trademarks, logos, images used in this web site are the property of SATA CommHealth and/or third party members identified in the web site. Under no circumstances, unless a written consent notice, are users allowed to copy or use any of the content and services here for commercial/personal gain.

    × How can I help you? Available from 08:30 to 18:00 Available on SundayMondayTuesdayWednesdayThursdayFridaySaturday