SATA Hotline :  62446688

    Pre-Departure Swab Test

    This pre-departure COVID-19 test is subject to certain requirements as stipulated on the Safetravel website

    1. Where can I take the Pre-departure COVID-19 Test?

    Our Pre-departure COVID-19 Test is available in these locations:

    SATA CommHealth Uttamram (Bedok)351 Chai Chee St
    SATA CommHealth Building
    Singapore 468982
    SATA CommHealth Ang Mo Kio715 Ang Mo Kio Avenue 6
    Singapore 560715
    SATA CommHealth Woodlands900 South Woodlands Drive
    #04-01 Woodlands Civic Centre
    Singapore 730900

    2. How do I book an appointment?

    You can call our Hotline at 6244 6688 during these hours to book your slot.

    Monday – Friday8.00am – 5.30pm
    Saturday8.00am – 1.30pm
    Sunday and Public HolidaysClosed


    Please have the following information on hand when making an appointment for your test:

    • Approval Letter to take the Pre-departure COVID-19 Test
    • Identity card and valid Passport
    • Flight details/itinerary
    • Email address
    • Contact Number

    This information will help facilitate the appointments booking by our Call Centre Agents.

    Note: The timing of COVID-19 test depends on the country you are travelling to. There is also a cut-off time and date we need to do the test, to allow the COVID-19 test result and memo to reach you before your departure. We will also need to verify whether you fulfil the requirements for the pre-departure test.

    3. What documents should I bring for my appointment?

    Please bring the following documents (hardcopies) on the day of your appointment

    • Approval Letter to take the Pre-departure COVID-19 Test
    • Identity card and valid Passport
    • Flight details/itinerary

    4. How much is the Pre-departure COVID-19 Test?

    Price for the test will depend on the test/s required as stated in the Approval form. Some countries may require either the swab or serology test or both tests.

    TestPrice (with GST)
    Pre-departure Swab Test$180.00
    Pre-departure Serology Test$50.00
    Pre-departure Swab & Serology Test$230.00

    5. When can I get to expect to get my Pre-departure COVID-19 Test results?

    We will email the results to you within 24 hours.

    Please note that our clinic hours are limited during the weekend (Saturday 0830 – 0100pm & Sunday – Closed) and cut-off time for the lab to process the swab. Should you need the result at an earlier time before your departure, kindly inform our staff while booking the appointment so we can assist you.

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