The common conditions suitable for SATA CommHealth Tele-consultation include but are not limited to the following:
Acute Conditions | Chronic Conditions |
Allergies | Hypertension |
Arthritic Pain | Diabetes |
Bronchitis | Hyperlipidaemia |
Diarrhoea | Gout |
Insect Bites | Asthma |
Upper Respiratory Tract Infection (URTI) | Bone Diseases (Osteoarthritis, Osteoporosis) |
Conjunctivitis | |
Rashes / Skin Infections | |
Sprains & Strains | |
Bladder Infections | |
Urinary Tract Infections (UTIs) | |
Sports Injuries | |
Vomiting |
For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.
Exclusion Criteria
- SATA CommHealth Tele-consultation is intended to handle non-emergent medical conditions. If you are experiencing a medical emergency, please dial 995 for an ambulance or proceed to the nearest Accident & Emergency department immediately.
In general, if you are experiencing any of the following symptoms, you may be directed to receive medical attention at the nearest Accident & Emergency department:
- Chest pain
- Persistent bleeding or deep wounds etc
- Severe difficulty of breathing
- Convulsions or seizures
- Severe abdominal pain
- Sudden numbness, weakness or slurred speech
- Suspected fracture or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, limb weakness etc.
In addition, you may be directed to see a doctor in person if you require the following health services or medications:
- Blood test
- Health Screening
- Radiology Services
- Smear test and other procedures
- Vaccinations
- Controlled or restricted medications
For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.
- If you are under the age of 16, you are required to confirm that you have your parent’s or legal guardian’s permission to use the SATA CommHealth Tele-consultation. If you are under the age of 13, please do not use SATA CommHealth Tele-consultation under any circumstances.