SATA Hotline :  62446688

    Tele-consultation – Common Conditions

    The common conditions suitable for SATA CommHealth Tele-consultation include but are not limited to the following:

    Acute ConditionsChronic Conditions
    AllergiesHypertension
    Arthritic PainDiabetes
    BronchitisHyperlipidaemia
    DiarrhoeaGout
    Insect BitesAsthma
    Upper Respiratory Tract Infection (URTI)Bone Diseases (Osteoarthritis, Osteoporosis)
    Conjunctivitis
    Rashes / Skin Infections
    Sprains & Strains
    Bladder Infections
    Urinary Tract Infections (UTIs)
    Sports Injuries
    Vomiting

     

    For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.

    Exclusion Criteria 

    • SATA CommHealth Tele-consultation is intended to handle non-emergent medical conditions. If you are experiencing a medical emergency, please dial 995 for an ambulance or proceed to the nearest Accident & Emergency department immediately.

    In general, if you are experiencing any of the following symptoms, you may be directed to receive medical attention at the nearest Accident & Emergency department:

    • Chest pain
    • Persistent bleeding or deep wounds etc
    • Severe difficulty of breathing
    • Convulsions or seizures
    • Severe abdominal pain
    • Sudden numbness, weakness or slurred speech
    • Suspected fracture or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, limb weakness etc.

    In addition, you may be directed to see a doctor in person if you require the following health services or medications:

    • Blood test
    • Health Screening
    • Radiology Services
    • Smear test and other procedures
    • Vaccinations
    • Controlled or restricted medications

    For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.

    • If you are under the age of 16, you are required to confirm that you have your parent’s or legal guardian’s permission to use the SATA CommHealth Tele-consultation. If you are under the age of 13, please do not use SATA CommHealth Tele-consultation under any circumstances.
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