Common Conditions

The common conditions suitable for SATA CommHealth Tele-Consultation include but are not limited to the following:

Acute Conditions Chronic Conditions
Allergies Hypertension
Arthritic Pain Diabetes
Bronchitis Hyperlipidaemia
Diarrhoea Gout
Insect Bites Asthma
Upper Respiratory Tract Infection (URTI) Bone Diseases (Osteoarthritis, Osteoporosis)
Conjunctivitis
Rashes / Skin Infections
Sprains & Strains
Bladder Infections
Urinary Tract Infections (UTIs)
Sports Injuries
Vomiting

 

For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.

 

Exclusion Criteria

 

  • SATA CommHealth Tele-Consultation is intended to handle non-emergent medical conditions. If you are experiencing a medical emergency, please dial 995 for an ambulance or head to the nearest Accident & Emergency department immediately.

 

In general, if you are experiencing any of the following symptoms, you may be directed to receive medical attention at the nearest Accident & Emergency department:

  • Chest pain
  • Persistent bleeding or deep wounds etc
  • Severe difficulty of breathing
  • Convulsions or seizures
  • Severe abdominal pain
  • Sudden numbness, weakness or slurred speech
  • Suspected fracture or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, limb weakness etc.

In addition, you may be directed to see a doctor in person if you require the following health services or medications:

  • Blood test
  • Health Screening
  • Radiology Services
  • Smear test and other procedures
  • Vaccinations
  • Controlled or restricted medications

 

For conditions that are not found on the list above, the doctor will make a clinical judgement based on his/her best assessment.

 

  • If you are under the age of 16, you are required to confirm that you have your parent’s or legal guardian’s permission to use the SATA CommHealth Tele-Consultation. If you are under the age of 13, please do not use SATA CommHealth Tele-Consultation under any circumstances.
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